RAINN has taken extensive measures to ensure that your Online Hotline interaction is safe and confidential.You’ll never be asked for personally identifying details, like your name, age, or location.

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The Online Hotline works like other instant messaging and online chat systems, but with enhanced security measures.

You'll enter a private chat with a trained RAINN support specialist and chat live by typing messages back and forth.

The service is completely anonymous and confidential—we will never ask you for any information that would identify who you are.

You can feel free to share as much or as little as you like with us. You can take comfort in knowing that RAINN’s Online Hotline support specialists are trained to meet the unique needs of survivors.

They are diverse group of people with different backgrounds and experiences, dedicated to offering support.

RAINN carefully vets, trains, and monitors the performance of all staff members.In addition, each chat is overseen by a highly trained Online Hotline Supervisor to ensure all visitors have a positive and helpful hotline experience.When you are done chatting with the support specialist, you have the opportunity to leave feedback for RAINN about your experience with the Online Hotline. User feedback helps us to continuously improve the Online Hotline and offer a service that best fits our users’ needs.In 2006, the Online Hotline was created as an extension of the National Sexual Assault Hotline, becoming the first online crisis intervention service in the United States.At the start, it was only available 2 hours per day, 2 days per week.Demand for sessions increased rapidly, and RAINN responded by expanding the service.